Thank you all for your patience during this unpredictable time.

Due to the Coronavirus (COVID-19), we are on a mandatory quarantine and only the essentials are open for the agency’s county.

Please note that our agency is working remotely and will be taking minimal phone calls.

If you have a claim, need to make a payment, or if you need policy changes, please reach out to your carrier directly. You can find the phone number on your policy page or see below for a list of numbers.

Lastly, we will be reachable via email so please feel free to contact us that way and we will do our best to service your request in a timely manner.

Arriel Llinas – service@costelloinsurance.net (policy changes and/or coverage questions) Owners assistant.

Kelli Newton – underwriting@costelloinsurance.net (general questions and cancellations)

Customer Service – assist@costelloinsurance.net (payments and general questions)

Rocio Santana – processing@costelloinsurance.net (mortgage changes, title company questions, renewal questions, payments, and mortgage company questions only)

Please note that we cannot bind or alter coverage via voicemail.